Terms of service

Welcome to Raptor Naturals!
We’re so glad you’ve stopped by our online store. These Terms of Service are here to set out the rules of the road when shopping with us, so everything’s clear, fair, and simple. By using our website (raptorrubs.co.nz) and making a purchase, you agree to these terms. If you’ve got any questions, don’t hesitate to reach out at hello@raptornaturals.co.nz or call us on 09 440 9225 — we’re always happy to help.


Online Store Terms

By agreeing to these Terms of Service, you confirm that you’re at least the age of majority in your country or region, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose.


General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks, and

  • changes to conform to technical requirements.

Credit card information is always encrypted during transfer over networks.


Accuracy, Completeness and Timeliness of Information

We do our best to keep everything accurate, but sometimes information on this site might not be 100% up-to-date. That includes product descriptions, pricing, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.


Modifications to the Service and Prices

Prices for our products are subject to change without notice. We may modify or discontinue the service (or any part of it) at any time, and we won’t be liable to you or any third party for any changes.


Products or Services

Some products or services may be available exclusively online. We’ve made every effort to display colours and images accurately, but we can’t guarantee that your computer or device display will be exact.
We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time.


Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information. This helps us process your orders smoothly.


Third-Party Tools and Links

We may provide you with access to third-party tools or links. We don’t monitor or control these, and you agree that we provide them “as is” without warranties or endorsements. Any issues with third-party sites or services should be directed to them.


User Comments, Feedback, and Submissions

If you send us feedback, suggestions, or reviews, you agree that we may edit, copy, publish, or use them in any medium, without restriction. We’re not obligated to keep comments confidential, pay compensation, or respond.


Personal Information

Your submission of personal information is governed by our [Privacy Policy].


Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the service that contains errors, inaccuracies, or omissions. We reserve the right to correct these without prior notice.


Prohibited Uses

You’re prohibited from using the site or its content for unlawful purposes, infringing intellectual property rights, harassment, spreading malware, collecting personal info, or interfering with security features.


Disclaimer of Warranties; Limitation of Liability

We don’t guarantee uninterrupted, error-free, or secure use of the service. You agree that we may remove the service for indefinite periods or cancel it at any time without notice.


Indemnification

You agree to indemnify and hold harmless Raptor Naturals and our partners, employees, and suppliers from any claim or demand made by any third party due to your breach of these Terms.


Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand.


Contact Information

Questions about the Terms of Service?
📧 hello@raptornaturals.co.nz

📞 09 440 9225