Privacy policy
At Raptor Naturals, we take your privacy seriously. We know you’re trusting us not just with your tastebuds, but also with your personal information — and we promise to treat it with the same care we put into our spice blends.
This Privacy Policy describes how raptornaturals.co.nz (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Examples of Personal Information collected include:
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Device information (browser type, IP address, time zone, cookies)
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Order information (name, billing/shipping address, payment details, email, phone)
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Customer support info (what you tell us when you reach out for help)
How We Use Your Information
We use your Personal Information to provide our services — for example:
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Fulfilling your order, processing payments, arranging shipping
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Communicating with you about your order or support request
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Screening for fraud or unusual activity
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Sharing news, offers, or recipes (if you’ve signed up for our newsletter — and you can unsubscribe anytime)
Sharing Your Personal Information
We share your information with trusted service providers (like Shopify, our payment processors, and couriers) to help us run our store and deliver your orders.
We may also share your information to comply with laws and regulations or respond to lawful requests.
Cookies
Our site uses cookies to improve your browsing and shopping experience. You can control and manage cookies in your browser settings.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your Personal Information. If you’d like to exercise these rights, please contact us using the details below.
Contact Us
If you have questions, concerns, or just want to double check something, we’re here to help:
Last updated: August 19, 2025
📞 09 440 9225