Privacy Policy

Use of your personal Information

Raptor Naturals (Raptor Rubs New Zealand Limited) use your personal information to process product orders and deliver the products requested. It is possible that Raptor Naturals may also use personal information to inform you of other products or services available from Raptor Naturals.

The information we collect
As part of our business operations we may gather certain types of information about the users of our website in order to supply our goods at the time of purchase.

Personally Identifiable Information: this is provided by you when you purchase goods from our website, sign up to our email newsletter or enter our competitions.

Raptor Naturals (Raptor Rubs New Zealand Limited) does not sell, rent or lease its customer lists to third parties.

We hire other companies to provide limited services on our behalf, such as freighting processed orders. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Raptor Naturals may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Raptor Naturals or the site; (b) protect and defend the rights or property of Raptor Naturals (Raptor Rubs New Zealand Limited) , including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Raptor Naturals or the public.

Control of your personal information

Raptor Naturals offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Raptor Naturals by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your personal information

Raptor Naturals is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through SSL. We do not store credit card details.

Changes to this Statement of policy

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.

You may update or access your information at any time by contacting us on 0800 116 115